SAP Cloud for Service & Portal SAP Cloud for Social Engagement

Key Characteristics:-

  • Modern and consistent user interface (Fiori)
  • Predictive analytics and collaboration features
  • Fully mobile-enabled (online and offline)
  • Real-time based on SAP‘s HANA Cloud Platform
  • Prepackaged integration with SAP ERP / CRM
  • Secure, scalable and future-proof architecture

SAP Cloud for Customer – your benefits:

  • Tailor-made tools for customer-oriented action
  • More efficient processes through full integration with your ERP system and Microsoft Outlook
  • Mobile availability of functions and processes
  • Greater sales success and improved quality in customer service
  • Rapid ROI through short implementation times and user-dependent licensing models
  • Optimized system availability and security through operation in SAP data centers
  • Around-the-clock operational support by SAP experts
  • Binding service level agreements (SAP)
  • Worldwide compliance with data privacy standards guaranteed by SAP

Scope, Configure and Implement the Solution

Central Business Configuration

  • Configure best practices through business questions and guidance
  • Use an engineered setup that makes implementation predictable
  • Reconfigure when business needs change